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Shipping and Returns

Returns Policy

1. Return Eligibility

You have 5 days from the date of delivery to return an item.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products.

  • Digital downloads.

  • Gift cards.

  • Sale items or final clearance items.

3. Return Process

To initiate a return, please contact our Customer Support team at support@speedprintshopping.com. Provide your order number and a description of the issue. We will guide you through the return process.

  • Once your return is approved, we will provide a return shipping label and instructions on how and where to send your package.

  • Items sent back to us without first requesting a return will not be accepted.

4. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-10 business days.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@speedprintshopping.com.

6. Shipping Costs for Returns

  • If the return is due to an error on our part (wrong item sent, defective item), Speed Print Shopping will cover the shipping costs.

  • If the return is for any other reason (change of mind, unsuitability), the customer is responsible for paying the shipping costs for returning the item.

Shipping Policy

1. Processing Time

All orders are processed within 4-10 business days. Orders are not shipped or delivered on weekends or holidays.

  • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping MethodEstimated Delivery TimeShipping Cost

Standard Shipping3-5 business days$5.99

Expedited Shipping1-3 business days$12.99

Next Day Shipping1 business day$19.99

  • Delivery delays can occasionally occur due to unforeseen circumstances (e.g., weather, carrier delays).

3. Shipment Confirmation and Order Tracking

Once your order is shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Speed Print Shopping is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Speed Print Shopping is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

  • Please save all packaging materials and damaged goods before filing a claim.

     

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